ZE extensions · Everyday CRM utilities

ZE CRM Toolbox

Q: How do I create logs from within Zoho CRM?

From a Deluge script inside Zoho CRM, call zelogger.Create_ZE_Log with Related_Record_ID (integer), Related_Record_Module (string, for example Deals), Log_Type (Error or FYI), Log_Message (string, Map or List), Urgency (FYI, Low, Medium, High or Urgent) and Script_Name. A log of type FYI always uses FYI urgency. Collect errors in Error_Map and return values in Return_Map. When Error_Map has entries, log type Error and pass both maps. Otherwise log type FYI and pass Return_Map.

Q: How do I create logs from outside Zoho CRM?

From Zoho Books or another app, keep errors in Error_Map and return values in Return_Map, then POST them to the zelogger__create_log_api_endpoint function with your zapikey. Replace the values marked with double asterisks: script location and name, the CRM record ID, the module API name (Deals, Contacts, Leads or Accounts) and the zapikey. Find the zapikey by opening any standalone function, choosing Edit, then REST API. The key is at the end of that URL. Send Urgency High for errors (or Low, Medium, Critical or FYI) and FYI when Error_Map is empty.

Q: How should we handle logs?

On the All ZE Logs view, save a custom filter named Errors – Needs Action where Log Type is Error and Status is Reported or Under Investigation. Open each log, read the message, fix the cause and rerun the script for that record. After a successful rerun, change Status from Reported to Resolved and Rerun. Teams can leave notes and attachments on the log record.

A focused collection of everyday utilities that makes Zoho CRM faster, cleaner and easier to manage.

Available now

More capability, without leaving Zoho CRM.

Built from real operational needs, with a focus on dependable workflows and a polished user experience.

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What it does

UK address lookup and completion

Contact data validation

Advanced CRM notes

Automation and function logging

CRM-aware AI assistance

One practical toolkit for recurring admin

Use cases

Where teams feel the difference.

Cleaning contact data at the point of entry
Debugging Deluge and automation with better logs
Giving users AI help that understands CRM context

Requirements

Zoho CRM

Plan selected to match team size and feature needs

Reviews

What ZE CRM Toolbox users say.

Five-star reviews written about ZE CRM Toolbox on Zoho Marketplace.

5.05 reviews

Mark HumphreyZE CRM Toolbox
22 Aug 2023
“We use ZE Logger for tracking our automations. It’s a game changer when it comes to being able to rest easy that all your work is being tracked and having the ability to be notified when automations don’t run as expected. This is good for tracking automated invoices and emails as well. Great system!”

Randall HillZE CRM Toolbox
21 Aug 2023
“What a great tool! It’s been frustrating for the last two years not being able to see any logfiles. I’ve needed a tool like this for so long. Thanks, ZE Partner!”

Richard ClarkZE CRM Toolbox
19 Aug 2023
“Awesome extension. So helpful at keeping track of all my automations and alerts me when things do not work as expected. Highly recommended!”

Vladimir SelgradZE CRM Toolbox
18 Aug 2023
“Great experience with Greg. My recommendation and 5 starts.”

Patrick SchweihsZE CRM Toolbox
30 Jun 2023
“We use ZE Logger for logging our automations on Zoho CRM. It’s very useful for tracking automations that have run in the past and it’s great being notified when automations don’t run as expected.”

Pricing

Plans designed to grow with you.

Prices shown are current guide prices. Final inclusions and availability are confirmed before purchase.

Starter

£29/monthper organisation

Professional

£59/monthper organisation

Business

£149/monthper organisation

Enterprise

£399/monthper organisation

FAQ

How logging works.

Copy a script, pass the record you are working on, and keep an audit trail of what failed and what you did about it.

How do I create logs from within Zoho CRM?

Use this from a Deluge script that is already running inside Zoho CRM.

Deluge · function call

Create_Log_Response = zelogger.Create_ZE_Log(
	Related_Record_ID,
	Related_Record_Module,
	Log_Type,
	Log_Message,
	Urgency,
	Script_Name
);
info Create_Log_Response;

Arguments

Related_Record_IDInteger: The CRM record this log belongs to. If the script already has Deal_ID, pass Deal_ID.
Related_Record_ModuleString: The module API name. For a deal, pass "Deals".
Log_TypeString: Error or FYI.
Log_MessageString, Map or List: The detail you want stored. A Map or List is valid — for example an Error_Map you have been filling as the script runs.
UrgencyString: FYI, Low, Medium, High or Urgent. A log of type FYI always uses urgency FYI.
Script_NameString: The name of the script writing the log, so you can see which script failed or ran.

Keep errors in Error_Map and anything you want to return in Return_Map. When Error_Map has entries, write an Error log that includes both maps. When it is empty, write an FYI log with Return_Map. Swap Deal_ID, Deals and YOUR_SCRIPT_NAME_HERE for the record and script you are in.

Deluge · suggested setup

Return_Map = map();
Error_Map = map();
//
try{

}catch(e){
	Error_Map.put("MAIN CATCH ERROR", e);
}
//
//
if(Error_Map.isEmpty() == false){
	// ERROR FOUND:
	New_Return_Map = map();
	New_Return_Map.put("ERRORS", Error_Map);
	New_Return_Map.put("Return_Map", Return_Map);
	//
	try{
		Create_Log_Response = zelogger.Create_ZE_Log(
			Deal_ID,
			"Deals",
			"Error",
			New_Return_Map,
			"High",
			"YOUR_SCRIPT_NAME_HERE"
		);
	}catch(e){
		info "ERROR CREATING LOG" ;
	}
}else{
	// NO ERRORS:
	try{
		Create_Log_Response = zelogger.Create_ZE_Log(
			Deal_ID,
			"Deals",
			"FYI",
			Return_Map,
			"FYI",
			"YOUR_SCRIPT_NAME_HERE"
		);
	}catch(e){
		info "ERROR CREATING LOG" ;
	}
}

How do I create logs from outside Zoho CRM?

Use this when the script runs outside Zoho CRM, for example in Zoho Books. Paste it below your script. Keep errors in a map called Error_Map and return values in a map called Return_Map.

Replace every value marked with **. To find your zapikey, open any standalone function, click Edit, then select REST API. The URL ends with your zapikey.

Deluge · external log

// SET PARAMETER VALUES:
Script_Name = "**LOCATION OF SCRIPT — for example, Zoho Books** — **YOUR SCRIPT NAME**";
Related_Record_ID = **THE ID OF THE CRM RECORD IN QUESTION**;
Related_Record_Module = "**THE MODULE API NAME — for example Deals, Contacts, Leads or Accounts**";
zapikey = "**YOUR ZAPI KEY HERE**";

// CREATE LOG:
Create_Log_URL = "https://www.zohoapis.com/crm/v2/functions/";
Create_Log_URL = Create_Log_URL + "zelogger__create_log_api_endpoint/actions/execute";
Create_Log_URL = Create_Log_URL + "?auth_type=apikey&zapikey=" + zapikey;
Create_Log_Params = Map();
Create_Log_Params.put("Related_Record_ID", Related_Record_ID);
Create_Log_Params.put("Related_Record_Module", Related_Record_Module);
Create_Log_Params.put("Script_Name", Script_Name);
//
if(Error_Map.isEmpty() == false)
{
	//
	Return_Map.put("ERRORS", Error_Map);
	//
	Urgency = "High"; // (OR "Low", "Medium", "Critical", "FYI")
	Create_Log_Params.put("Urgency", Urgency);
	Create_Log_Params.put("Log_Type", "Error");
	Create_Log_Params.put("Log_Message", Return_Map);
	//
	try
	{
		//
		Create_Log_Response = invokeurl
		[
			url :Create_Log_URL
			type :Post
			parameters:Create_Log_Params
		];
		//
		//
		info Create_Log_Response;
	}catch(Log_Catch_Error){
		info Log_Catch_Error;
	}
}
else
{
	try
	{
		// SUCCESS LOG:
		Create_Log_Params.put("Urgency", "FYI");
		Create_Log_Params.put("Log_Type", "FYI");
		Create_Log_Params.put("Log_Message", Return_Map);
		//
		Create_Log_Response = invokeurl
		[
			url :Create_Log_URL
			type :Post
			parameters:Create_Log_Params
		];
		//
		info Create_Log_Response;
		//
	}
	catch (Log_Catch_Error){
		info Log_Catch_Error;
	}
}

How should we handle logs?

Save a custom filter on the All ZE Logs view so open errors stay in one place.

Open the log and read the message to see what failed.
Fix the cause, then rerun the script for that record.
After the rerun succeeds, change Status from Reported to Resolved and Rerun.
On a team, leave notes and attachments on the log record, the same way you would on any other Zoho CRM record.

About the product

Is this the same as ZE Logger?

ZE CRM Toolbox continues and expands the everyday utilities formerly associated with ZE Logger, including logging, validation and productivity tools.

Do I need every feature?

No. Plans are designed so teams can start with the utilities they need and grow into more advanced capabilities.

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